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Frequently Asked Questions
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Shipping is completely free to the lower 48 U.S. states — no hidden fees, no surprises. We believe premium wellness should arrive stress-free, so we cover the cost of standard delivery on every order.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We want you to feel confident in your purchase. If you're not completely satisfied, you can return most items within 30 days of delivery for a refund, minus any applicable return shipping or restocking fees. All returns must be unused, in original packaging, and approved by our support team. Simply reach out to us — we’re here to make the process smooth and stress-free.
Product Questions
Traditional saunas heat the air around you, creating a hot, steamy environment that raises your core temperature quickly. Infrared saunas, on the other hand, use gentle infrared light to heat your body directly — offering a deeper, more soothing sweat at a lower temperature. Both are excellent for detox, relaxation, and recovery — it just comes down to your comfort preference.
Our cold plunge tubs can chill the water down to as low as 37°F (2.8°C)—perfect for serious cold therapy. Whether you're looking for a refreshing cooldown or a full-on ice bath experience, you’ll have complete control over the temperature to match your comfort and recovery goals.
Most of our reformers arrive partially pre-assembled and are easy to set up with minimal tools and time. No professional installation is needed — just follow the included instructions and you’ll be ready to move, stretch, and strengthen in no time. If you ever need help, our team is here to guide you.
Pilates reformers use springs, pulleys, and a sliding carriage to create smooth, controlled resistance that challenges your muscles in a unique way. This allows for low-impact, precise movements that build strength, improve flexibility, and enhance posture—all while protecting your joints. It’s like having a personal trainer guiding every motion to sculpt your body efficiently and safely.